Manage and track client service projects and engagements, tasks and billable time.
Introducing Modern Workplace Service Manager
MW Service Manager is designed for small and medium-sized businesses that provide client project or retainer-based services and need to keep track of the services, their associated tasks and billable time.
It captures all of your engagement information in one place, with integrated task management and easy-to-use time recording, and real-time updates from a Service Management Dashboard that helps you keep on top of your commitments and time.
It captures all of your engagement information in one place, with integrated task management and easy-to-use time recording, and real-time updates from a Service Management Dashboard that helps you keep on top of your commitments and time.
Centralise project and time trackingWith MW Service Manager you can centralise management of your client engagements, including task management and time and cost tracking in a single easy-to-use app.
You can create service requests to track all your client projects and services, including hourly rates, budgets, forecast and billed time, P&L, and other service metrics. Task management features then allow you to assign and track individual activities for these requests, and to easily record billable or non-billable time against them. |
Keep on top of time and activityMW Service Manager tracks up-to-the-minute project time for client billing and gives you real-time insights and alerts from a dedicated Service Management Dashboard.
You are always on top of billable time, which is tracked for tasks and service requests and is rolled up into monthly timesheet reports that can be interrogated and edited. The Dashboard alerts you in real-time to overdue or imminent activities, or to project overrun, so you are able to realign tasks or take further action. |
Accessible, secure and simple to use
MW Service Manager uses Microsoft 365 technology to provide a modern user experience that is simple and easy to use. The service is available on any device from any location and users are automatically signed in securely with their normal Microsoft 365 credentials.